The heater controls felt sandy. I’m not sure if it was dust or sand, but it was so bad that we went without the heater for most of the night (out of fear that it might be covered in sand as well and blow it throughout the room) until us and our infant daughters could handle the cold no longer and finally turned it on.
This is one of the newer up scale motels . I have not stayed here but I did visit and look around. The staff was very pleasant and friendly. Nice ,clean . Well maintained
The next morning while checking out, the lady at the front desk asked me how our stay was. I calmly and kindly told her of everything above. She asked me to walk her down and show her. I did. In the end she was very apologetic and looked like she was almost in tears. She said to please reconsider Choice Hotels in the future, but it will be difficult.
I wish I could upload pictures, but I don’t think it would do it justice.
There were two large boxes in the hallway, taking up half of it’s width.
We were supposed to stay in a Comfort Inn the following two nights in Oklahoma City, but after this experience my wife had me cancel them and go with a different hotel chain.
The worst hotel experience with Choice Hotels thus far. Arrived late at the hotel after driving for hours, to find that not only was our assigned room a disaster and not cleaned, but the next 2 rooms the receptionist tried to put us in were also not cleaned. The hotel was being renovated and had an odd smell no matter where you were. The "hot" breakfast was a disappointment, especially when sick children were coughing all over everything. The GM called me the next day because I requested a call and she apologized and said she would provide us with 2000 points, however, she actually only provided 500. I feel I should have been refunded for the room as I stood in the lobby for more than 30 minutes with my 1 year old, and pregnant, waiting for a "clean" room just to sleep. Every bit of this experience was a disaster. I would not recommend anyone waste their time or money at this hotel.
The hall door to the side of the building was left unlocked at all times. There was an open junction box of wires inside where the button to unlock the door should be.
When we checked into the hotel the front desk area was closed due to current renovations. The main entrance to the hotel is currently through the side entrance. The front desk has been relocated to a hotel room, I don’t think that was a smart move on the hotels part. Fortunately I was checking in with my husband. King suite room was nice, clean and large. The bathroom fan could use replacement as it was very loud.
The wallpaper in the bathroom was held together by staples. There was a huge chip in the bathtub porcelain. There was mold or mildew in the caulk around the tub. There was a long hair on the bathtub when we arrived. There were holes in the wall from a towel hanger on the bathroom door, because there was no doorstop.
The breakfast area looked like a construction zone, so we skipped breakfast.
Under renovation. Filthy, found moldy food in refrigerator, no ice on first floor. Ice maker on 2nd floor was dirty and covered with drywall dust. Shower was full of hair and dirty. No carpet in hallways. Hall's dark because lights, fire sprinklers were either taped off or down. I was still charged 158.00 for the night till I complained. They gave me 20% off dirty room. Free breakfast but didn't do it. Place was filthy. Should have closed for renovations.
Quality Inn Suites Durant is a US Lodging based in Durant, Oklahoma. Quality Inn Suites Durant is located at 2112 W Main St, Durant, OK 74701, USA.
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